1111vd Terms and Conditions

1 General Terms and Consent

By accessing the 1111vd platform — including the website, mobile version, and app — or using any of its services, you automatically agree in full to these terms and conditions. If you disagree with any part of these terms, please refrain from using the platform.

These terms and conditions form a legally binding agreement between 1111vd and every registered or unregistered user of the platform. By creating an account on the platform, you confirm that you have read, understood, and agreed to be bound by these terms.

All transactions, betting, gaming, and promotional activities related to 1111vd are governed by these terms and conditions. This document should be read together with our Privacy Policy and Responsible Gaming Policy.

2 Account Registration and Eligibility

To create an account on the 1111vd platform and use its services, the following eligibility requirements must be met:

2.1 Age Requirement

The 1111vd platform is only for individuals aged 21 or older. No person under the age of 21 may create or operate an account on this platform. 1111vd reserves the right to verify age at any time.

2.2 Multiple Accounts Prohibited

Each individual may operate only one account. Creating more than one account by the same person is strictly prohibited. Operating multiple accounts from the same device, the same IP address, or the same payment method will be treated as a prohibited activity.

2.3 Accuracy of Information

All information provided at registration must be truthful, complete, and kept up to date. Providing false or misleading information may result in account termination and forfeiture of all balances.

• Full name (as per national identity card)
• Valid mobile number
• Active email address
• Payment method details (bKash, Nagad, Rocket, or Upay)

3 Account Security and Responsibility

You are fully responsible for ensuring the security of your 1111vd account. Your account password and login details must be kept confidential at all times.

3.1 Password Protection

Use a strong password containing uppercase letters, lowercase letters, numbers, and special characters. Never share your password with anyone. Changing your password regularly is recommended.

3.2 Unauthorized Access

If you suspect any unauthorized access to your account, notify our support team immediately via live chat. The account holder will be responsible for all activity on the account unless unauthorized access is reported in a timely manner.

4 Deposits, Withdrawals and Payments

1111vd supports the most popular mobile payment methods in Bangladesh. All transactions are conducted in Bangladeshi Taka (BDT / ৳).

4.1 Accepted Payment Methods

• bKash
• Nagad
• Rocket
• Upay

4.2 Minimum Deposit and Withdrawal Limits

Withdrawal requests are generally processed within 10–45 minutes. However, in some cases additional time may be needed for security verification.

4.3 Deposit Rules

• Funds deposited must come from your own registered payment account.
• Deposits from third-party accounts are strictly prohibited.
• Your balance will be credited to your gaming account only after a successful deposit.

4.4 Withdrawal Rules

• Withdrawal requests may only be made to a registered payment method.
• Winnings from any bonus cannot be withdrawn until the wagering requirements for that bonus have been met.
• It is preferable for the deposit method and withdrawal method to be the same.
• In the case of suspicious transactions, 1111vd may put a withdrawal on hold until verification is complete.

4.5 Transaction Errors

If excess funds are credited due to a technical error, 1111vd reserves the right to reclaim those excess funds. The relevant user will be notified promptly in such cases.

5 Bonuses and Promotional Offers

1111vd offers various types of bonuses and promotional offers. Each offer has specific terms that should be read carefully before accepting.

5.1 Welcome Bonus

New members are eligible to receive a 100% bonus on their first deposit, up to ৳5,000. A 25x wagering requirement applies to the bonus.

5.2 General Bonus Terms

• Each bonus may be claimed once only.
• Bonus funds cannot be transferred to another person's account.
• Requesting a withdrawal before meeting the wagering requirements may result in the bonus being cancelled.
• In cases of bonus abuse or manipulation, the bonus will be forfeited.
• 1111vd reserves the right to modify or cancel any bonus offer.

5.3 VIP Program

The 1111vd VIP program has three tiers:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.7% weekly cashback
• Gold: up to 1.0% weekly cashback

Staying regularly active on the platform will move you up to the next tier. Additional benefits and offers are available at each tier.

6 Betting and Gaming Rules

The following rules apply to all betting and gaming activities on the 1111vd platform:

6.1 Placing Bets

• Once a bet is confirmed, it cannot be changed or cancelled.
• If abnormal odds are displayed due to a technical error, the bet in question will be considered void.
• If the internet connection is lost, the outcome of any active bet will be determined according to server records.

6.2 Game Results

All game results are determined by random number generator (RNG) technology and, in the case of live casino, by real dealers. 1111vd uses technology that guarantees fair play. In the event of a dispute over any game result, server logs will be treated as the final evidence.

6.3 Game Providers

1111vd works with world-class game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, and Microgaming. The rules for each game are detailed within the game interface.

7 Prohibited Activities

The following activities are strictly prohibited on the 1111vd platform. If any such activity is detected, the account will be closed immediately and all balances may be forfeited:

• Manipulating or abusing the bonus system
• Operating multiple accounts
• Using third-party payment methods
• Attempting to manipulate game results
• Using automation software or bots
• Money laundering or transactions involving illegal funds
• Attempting to access other users' accounts
• Intentionally exploiting any technical error on the platform
• Harassing or behaving offensively toward other users
• Operating an account under a false identity

8 Account Suspension and Closure

1111vd reserves the right to temporarily suspend or permanently close any account in the following circumstances:

8.1 Reasons for Suspension

• Violation of these terms and conditions
• Age verification not completed
• Suspicious transactions or security risk
• Suspicion of fraud
• Court order or instruction from a law enforcement authority

8.2 Voluntary Account Closure

If you wish to close your account yourself, please inform our support team via live chat. Any available balance may be withdrawn before the account is closed, but bonus balances will not be refunded.

8.3 Account During a Self-Exclusion Period

An account cannot be reactivated during a self-imposed exclusion period taken for responsible gaming reasons. Such exclusions are treated seriously.

9 Responsible Gaming

1111vd is firmly committed to responsible gaming. We believe gaming should be an entertaining activity — never a source of financial stress or addiction.

The following tools are available to you:

• Deposit Limit: Set a daily, weekly, or monthly deposit limit
• Bet Limit: Set a maximum amount for each bet
• Session Time Limit: Control continuous gaming time
• Self-Exclusion: Suspend your account for a specified period
• Cool-Off Break: Take a break from 24 hours up to 30 days

For more details on responsible gaming, visit our Responsible Gaming page.

10 Privacy & Data Protection

1111vd gives the highest priority to protecting your personal information. We keep all your data secure using SSL encryption technology.

Information we collect:

• Identity information provided at registration
• Transaction history
• Gaming activity information
• Technical information related to your device and connection

Your information will never be sold to third parties. Read our Privacy Policy for more details.

11 Intellectual Property

All content on the 1111vd platform — logos, designs, text, graphics, software, and databases — is the intellectual property of 1111vd. Reproducing, distributing, or using this content without permission is strictly prohibited.

The games offered on the platform are the property of their respective game providers and are operated under their own licenses.

12 Limitation of Liability

1111vd strives to provide the most uninterrupted service possible. However, our liability is limited in the following cases:

• If a game or bet is affected due to loss of internet connection
• If there is a delay due to a fault by third-party service providers
• If the service is temporarily unavailable due to unexpected technical issues
• If a transaction fails due to a problem with the user's own payment method
• Force Majeure — natural disasters, cyberattacks, etc.

In any situation, 1111vd's maximum liability will be limited to the amount involved in that specific transaction.

13 Changes & Amendments

1111vd reserves the right to change or amend these terms and conditions at any time. For significant changes, we will endeavour to notify users via their registered email or through platform notifications.

The date of changes will be noted in the "Last Updated" section at the top of this page. Continued use of the platform after changes are made will be considered your agreement to the new terms.

You are advised to visit this page regularly to stay up to date.

14 Contact & Dispute Resolution

To contact 1111vd, use our 24/7 live chat service. Our Bengali-speaking support team is ready to serve you 7 days a week, 24 hours a day.

14.1 Complaint Process

If you have a complaint about any matter, first inform our support team via live chat. If it is not resolved through live chat, write to us in detail at [email protected]. We will endeavour to respond within 48 hours.

14.2 Dispute Resolution

For any dispute, a resolution will be sought through discussion. In disputes regarding game outcomes, server logs will be considered the final evidence.

To learn more about 1111vd's services, visit our FAQ page or read About Us.